Taking a sale

The everyday counter flow: add items to the cart, take payment, and give the customer a receipt.

Before you start

• The owner must give you permission to make sales — see Staff & permissions.
• Your products need selling prices. If a product has no price it won't appear in the POS.

Add items to the cart

1. Tap POS in the sidebar.
2. Find the product — tap its card, or scan the barcode.
3. To change how many, tap the quantity next to the item in the cart.

The cart is on the right. The running total updates as you add items.

Selling a product with sizes or colours

Tapping a product that has variants opens a chooser first. Pick the variant, then it goes into the cart. See Sizes, colours & flavours.

Take payment

1. Tap Charge.

2. Choose how the customer is paying:

   Payment	What happens
   Cash	Enter what they handed you; ChouyLok shows the change to give
   KHQR	Shows your shop's QR code for the customer to scan
   Store credit	Only for a customer already attached to the sale

3. Tap Confirm.

Attach the customer before you confirm

Points and store credit are worked out at the moment you confirm. If you attach the customer afterwards, the sale won't earn them points — you'd have to refund and re-ring it.

Give the receipt

After confirming, you can:

• Print it, if a receipt printer is connected
• Send by Telegram, if the customer's Telegram is linked
• Skip — the sale is already saved either way

If something goes wrong

The product isn't in the list

It may have no selling price, or it may be assigned to a different branch. See Adding a product.

I charged the wrong amount

Refund the sale from Orders and ring it again. Don't edit stock by hand to compensate — the numbers stop matching your reports.

The customer-facing screen is blank

See Customer-facing screen.