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Promo Codes

Promo codes are special discount codes (like NEWYEAR10) that you can give to customers. When checking out, the cashier can apply the code to automatically give the customer a discount.

Creating a Promo Code

To make a new code, click the Create Promo Code button. You will need to configure a few simple settings:

  • Code: This is the exact text the customer or cashier will type in. Make it easy to read and type!
  • Discount Amount & Type: Decide if the discount should be a flat dollar amount (e.g., $5 off) or a percentage (e.g., 10% off).
  • Start & Expiry Dates: You can optionally set dates so the code only works during a specific timeframe. If left blank, the code won't expire.

Setting Rules and Limits

To protect your margins, you can put strict limits on how and when a promo code can be used:

  • Total Usage Limit: Set the maximum number of times this code can be used across your entire store. Once it hits the limit, it will automatically stop working.
  • Per-Customer Limit: Limit how many times a single specific customer can use this code (e.g., "Limit 1 per customer"). Note: A customer must be attached to the sale at the POS for this to be tracked.
  • Minimum Cart Total: Require the shopper to spend a certain minimum amount before the code will be accepted.

Tracking Usage

On the Promo Codes list, you can quickly see how successful a code has been. The Used / Limit column shows exactly how many times a code has been redeemed compared to its maximum usage limit.

You can also use the Active toggle switch inside a promo code to manually disable it at any time, even if it hasn't expired yet.